Terms & Conditions
Terms & Conditions
Effective Date: 10.02.2025
Welcome to Technician.com.bd, a concern of Technician Technology Ltd. By using our website and services, you agree to comply with the following terms and conditions.
1. Service Terms
‣ Our platform connects users with professional technicians for appliance repairs and maintenance.
‣ Users must provide accurate information when booking services.
‣ Service completion time may vary based on availability and technical issues.
2. Payments & Pricing
‣ Prices for services are displayed on our website and are subject to change.
‣ Payment must be made in full before or upon service completion.
‣ Refunds are subject to our refund policy.
3. User Responsibilities
‣ Users must ensure a safe environment for technicians to work.
‣ Any misuse or fraudulent activity may result in service denial.
4. Liability & Warranty
‣ Technician Technology Ltd. is not responsible for any damages arising from third-party technician services.
‣ Warranties on repairs may apply as per service terms.
5. Cancellations & Refunds
‣ Users may cancel or reschedule services within a specified timeframe.
‣ Refunds, if applicable, will be processed as per our refund policy.
6. Refund Policy
Eligibility for Refunds: Refunds may be granted under the following conditions:
‣ Service was not provided as promised due to technician unavailability.
‣ The service was canceled by Technician Technology Ltd. due to unforeseen circumstances.
‣ The user canceled the service within the allowed cancellation timeframe.
Non-Refundable Cases:
‣ If the service was completed as per request.
‣ If the user provided incorrect details that led to service failure.
‣ If the cancellation request is made after the allowed timeframe.
Refund Processing:
‣ Approved refunds will be processed within 7-14 business days.
‣ Refunds will be issued via the original payment method.
‣ A processing fee may be deducted from the refund amount.
7. Damage Coverage Policy
Accidental Damage by Technician:
‣ If a technician causes accidental damage to your appliance or property during service, we will assess the claim and, if verified, offer repair or compensation at our discretion.
‣ Users must report any damage within 24 hours of service completion with photographic evidence.
Pre-Existing Damage:
‣ Technician Technology Ltd. is not responsible for any pre-existing damage to appliances or property.
‣ The technician may document existing damage before beginning service.
Third-Party Liability:
‣ If damage occurs due to third-party negligence (e.g., faulty appliance design or user misuse), Technician Technology Ltd. is not liable.
Claim Process:
‣ Users must submit a written claim via email with supporting documents and images.
‣ Claims will be reviewed within 7 business days, and resolution (repair, replacement, or compensation) will be communicated.
‣ Compensation will be based on the current market value of the damaged item, subject to depreciation.
8. Modifications & Termination
‣ We reserve the right to modify or discontinue services at any time without prior notice.
9. Governing Law
‣ These terms are governed by the laws of [Insert Jurisdiction].
Contact Us
For any inquiries regarding our Terms & Conditions, contact us at: