Privacy and Policy

Your Privacy Matters to Us

Technician Technology Ltd. (operating under the brand name Technician) values your privacy. This policy explains how we collect, use, and protect your information.

Last updated: January 2026

Technician Technology Ltd. (operating under the brand name Technician), we value your privacy. This policy explains how we collect, use, and protect your information when you visit technician.com.bd or book our home appliance maintenance services.

Information We Collect

To provide high-quality repair services for your AC, Fridge, Oven, and other appliances, we may collect the following:

Personal Identity

Name, phone number, and email address

Service Location

Your physical address for doorstep service

Technical Data

IP address, browser type, and cookies

Device Information

Brand, model, and issue description

How We Use Your Information

We use your data strictly for business operations, including:

Service Fulfillment Scheduling visits and communicating with you about your repair status.

Customer Support Responding to inquiries or warranty claims.

Promotions Sending occasional updates about seasonal maintenance offers (you can opt-out anytime).

Improvement Analyzing website traffic to make our booking process faster and easier.

Data Sharing & Security

No Third-Party Sales: We do not sell or rent your personal data to marketers.

Authorized Staff: Only relevant employees and assigned technicians receive your details.

Security Measures: Industry-standard encryption to protect your data.

Cookies

Our website uses cookies to remember your preferences and ensure the site functions correctly. You can disable cookies in your browser settings, though some features of the site may become unavailable.

Your Rights

Access Data

Request a copy of the data we hold about you

Rectification

Request correction of inaccurate information

Erasure

Request deletion of your personal data

Contact Us

Questions about your data? Reach out anytime

[email protected] technician.com.bd

SSL Encrypted

No Data Selling

GDPR Compliant

256-bit Encryption

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Technician Technology Ltd. — Protecting your privacy since 2018