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Privacy and Policy

Technician Technology Ltd. (operating under the brand name Technician), we value your privacy. This policy explains how we collect, use, and protect your information when you visit technician.com.bd or book our home appliance maintenance services.

 

 

​1. Information We Collect

​To provide high-quality repair services for your AC, Fridge, Oven, and other appliances, we may collect the following:

  • ​Personal Identity: Name, phone number, and email address.

 

  • ​Service Location: Your physical address (to send our technicians to your home/office).

 

  • ​Technical Data: IP address, browser type, and cookies to improve your website experience.

 

  • ​Device Information: Details about the appliance requiring repair (brand, model, and issue description).

 

 

​2. How We Use Your Information

​We use your data strictly for business operations, including:

  • ​Service Fulfillment: Scheduling visits and communicating with you about your repair status.

 

  • ​Customer Support: Responding to inquiries or warranty claims.

 

  • ​Promotions: Sending occasional updates about seasonal maintenance offers (you can opt-out anytime).

 

  • ​Improvement: Analyzing website traffic to make our booking process faster and easier.

 

 

​3. Data Sharing & Security.

  • ​No Third-Party Sales: We do not sell or rent your personal data to marketers.

 

  • ​Authorized Staff: Only relevant employees and assigned technicians receive the details necessary to complete your service.

 

  • ​Security Measures: We use industry-standard encryption to protect your data during transmission and storage.

 

 

​4. Cookies

​Our website uses cookies to remember your preferences and ensure the site functions correctly. You can disable cookies in your browser settings, though some features of the site may become unavailable.

 

 

​5. Your Rights

​As a user, you have the right to:

  • ​Request a copy of the data we hold about you.
  • ​Request correction of inaccurate information.
  • ​Request the deletion of your personal data from our records (subject to legal or accounting requirements).

 

​6. Contact Us

​If you have any questions regarding this policy or your data, please reach out to us: