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Warranty & Damage Coverage

Warranty and Damage Coverage - Technician.com.bd | Service Warranty & Protection Plan

Our Commitment to You

Technician Technology Ltd. (Brand: Technician), we stand behind the quality of our work. This policy outlines our commitments to you and the limits of our liability.

Last updated: January 2026

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100% SATISFACTION GUARANTEED

Service Warranty Labor

We provide a 30-day service warranty on all repair work from the date of completion.

Same issue covered No labor cost for recurrence
30
Days Coverage

❌ Exclusions: This warranty does not cover new faults, issues caused by voltage fluctuations, or damage resulting from improper use after the technician has left.

Spare Parts Warranty

Genuine Parts: All spare parts (Compressors, PCB boards, Motors, etc.) are covered by the Manufacturer's Warranty where applicable.
Technician Guarantee: If a part provided by us fails within its specific warranty period, we will assist in the replacement process.
Customer-Provided Parts: We do not provide any warranty or damage coverage for parts purchased or provided by the customer.

Damage Coverage

Our Protection Plan

We treat your home and appliances with the utmost respect. Our coverage includes:

Accidental Damage: If our technician accidentally damages your appliance's body, internal components, or surrounding property during service, Technician will bear the cost of repair or restoration.
Verified Faults: Coverage applies only to damages reported within 24 hours of the service visit.
Inspection Requirement: A supervisor may visit your location to verify the claim before a repair or refund is processed.

What is Not Covered (Limitations)

Pre-existing Conditions

Any faults, cracks, or internal wear-and-tear identified during the initial pre-service inspection.

Third-Party Interference

Warranty is void if appliance is opened or tampered with by any person not authorized by Technician Technology Ltd.

Natural Disasters

Damage caused by fire, floods, lightning, or unstable power supply (high/low voltage) from the main line.

How to File a Claim

If you believe your appliance has been damaged or a repair has failed:

Call Hotline 01880088999
Provide Invoice Keep your digital or paper invoice ready
Photo Evidence Take a photo for faster processing via WhatsApp or email
Call Now WhatsApp Claim Email Support

30-Day Labor Warranty

Same issue coverage

Manufacturer Warranty

On genuine spare parts

Damage Protection

Accidental damage covered

24-Hour Claim Window

Report damage quickly

Service Satisfaction Guarantee

We stand behind every repair with confidence

Book With Confidence Ask About Warranty
30-Day Labor Warranty
Damage Protection
24/7 Claim Support
100% Satisfaction
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Technician Technology Ltd. — Protecting your appliances and your trust